Shipping & Pick Up

Order Processing

  • In-store pickup: ready the same day with a 1-hour processing window.
  • Rates and services: Calculated at checkout based on distance and service (Canada Post & UPS for domestic shipping; Uber for local delivery).

Free In-Store Pickup

  • Always free.
  • You’ll receive a pickup notification when your order is ready (typically within 1 hour).

Local Delivery (Uber)

  • Same-day delivery on eligible addresses.
  • Place your order by 1:00 PM (local time) to receive it the same day.
  • Delivery window and live ETA are provided by Uber after dispatch.

Free Shipping (Canada Post or UPS)

*Please note - due to the Canada Post strikes, shipping using that method may be delayed.

  • Quebec: Free standard shipping on orders $250 CAD+.
  • Rest of Canada (except Alberta): Free standard shipping on orders $500 CAD+.
  • Carrier: Canada Post or UPS (domestic).

Alberta & Brand Restrictions

Akzentz shipping is currently unavailable to Alberta. Please contact us directly to order other brands if you are located in Alberta.

Product Restrictions

  • 4L bottles are not included in any Free Shipping promotion or minimum.

Rates & Calculations

  • Final rates are determined by distance, package size/weight, and selected service.
  • Services used:
    • Canada Post (domestic shipping)
    • Uber (local delivery)
    • UPS (domestic shipping)
  • Free-shipping thresholds (above) apply automatically at checkout when eligible.

Additional Notes

  • Order cut-off for same-day local delivery: 1:00 PM.
  • Some addresses or oversized items may be ineligible for certain services.
  • Policies and thresholds are subject to change; the most accurate options and pricing appear at checkout.

Professional Use Only Products

  • Akzéntz and Fuzion products are available exclusively to licensed professionals.
  • To purchase these items, you must create a professional account and submit a copy of your certification at the time of account creation.